Monday, August 4, 2025
HomeInsuranceWhy Submission Triage Is the Hidden Bottleneck in Your Underwriting Workflow

Why Submission Triage Is the Hidden Bottleneck in Your Underwriting Workflow

This put up is a part of a collection sponsored by Skilled Insured.

Your underwriters need to quote-fast. However as an alternative, they’re sifting by means of messy emails, chasing lacking information, and making an attempt to wash up dealer submissions simply to get began.

That bottleneck? It’s referred to as submission triage.

At Selectsys, we assist companies, MGAs, and wholesalers streamline quoting by managing this triage layer with skilled workers and automation.

The Downside with Triage Right now

Most groups battle as a result of:

  • Submissions arrive unstructured (PDFs, scans, Excel, and so forth.)
  • Electronic mail inboxes aren’t monitored 24/7
  • Key fields are lacking or misfiled
  • Duplicate or junk submissions waste time
  • No standardized entry or scoring course of exists

Outcome? Good dangers get delayed. Groups waste hours. Pace-to-quote drops.

What Selectsys Handles

  • Submission inbox monitoring
  • Danger doc classification
  • Lacking area flagging (e.g. loss runs, apps)
  • Inside process project by LOB or underwriter
  • Knowledge push into AMS or rater
  • Dealer scorecard tagging (DQ fee, precedence)

We function inside your AMS (like AMS360, Utilized Epic, or Skilled Insured) or submission portal.

Check Case: “We Couldn’t Quote Quick Sufficient” → Quoting in 4 Hours

  • Consumer: Nationwide ones, property + wc strains
  • Downside: 100+ each day submissions, 30% delay as a consequence of incomplete or misrouted docs
  • Motion:
    • Selectsys staff tagged, cleaned, and routed every submission
    • Added threat labels and precedence scores
    • Created clear handoff to underwriters
  • Outcome:
    • Quoting turnaround lower by 45%
    • No extra missed rush dangers
    • 2 full-time workers reassigned to different initiatives

Why It Issues

Triaging isn’t simply e-mail sorting. It impacts:

  • Quoting Pace – Quick quotes shut extra offers
  • Producer Satisfaction – Brokers discover delays
  • Compliance – Misrouted or undocumented submissions trigger audit gaps
  • Ops Effectivity – Senior workers shouldn’t be cleansing attachments

FAQs

Can you’re employed with dealer inboxes instantly?
Sure. We monitor devoted submission inboxes and classify new dangers as they arrive.

What about duplicate or spam submissions?
We flag duplicates and junk. You solely get clear, actionable submissions.

How do you log triaged dangers?
We doc entries inside AMS360, Utilized Epic, or a shared tracker per your SOPs.

Do you assist a number of LOBs?
Sure. We assist Business Auto, GL, WC, Property, Cyber, and Private Strains.

Can we begin small?
Completely. We advocate a 1-week Begin a Pilot to show worth.

Additionally Discover

Submission triage is likely to be hidden-but it impacts all the things. Get it proper with Selectsys, and your quoting engine strikes quicker, cleaner, and with much less effort out of your staff.

Matters
Underwriting

Involved in Underwriting?

Get automated alerts for this matter.

RELATED ARTICLES

LEAVE A REPLY

Please enter your comment!
Please enter your name here

Most Popular

Recent Comments