This text is a part of a sponsored collection by Skilled Insured.
Operating a rising insurance coverage company in the present day means juggling quote requests, endorsements, COIs, obtain reconciliation, coverage servicing, and more-all whereas making an attempt to reply rapidly to shoppers and retain your e-book. However with staffing shortages, rising prices, and heavy system work, many businesses discover themselves overwhelmed.
That’s why extra businesses are outsourcing again workplace help to a specialised companion like Selectsys.
What Does “Agent Assist” Really Imply?
At Selectsys, Agent Assist means turning into an extension of your inner team-handling duties immediately inside your AMS so that you don’t need to depend on spreadsheets, shared folders, or exterior portals.
We work inside platforms like AMS360, Utilized Epic, Hawksoftand more-so you possibly can assign work similar to you’ll to an inner crew member.
Discover full companies on our Basic Agent Assist web page.
What We Deal with for Companies
Our crew helps:
- Certificates of Insurance coverage (COI) processing
- Endorsement requests
- FNOL consumption and logging
- Renewal prep
- Obtain matching and reconciliation
- Coverage doc administration
- Assertion dealing with and invoicing
Want extra specialised help? We additionally help with submission prep, audit follow-ups, and accounting workflows.
Discover our COI Processing Assist and Endorsement Processing options.
Check Case: COIs With out the Chaos
Consumer: Regional business strains company with 15+ CSRs
Drawback: Dealing with 100+ COIs per day with fixed rework, delays, and producer complaints
Resolution:
- Selectsys embedded 2 devoted COI processors immediately into their AMS
- COIs routed through inner CSR project guidelines
- Turnaround SLAs established: <2 hours for same-day COIs
Outcomes:
- 75% quicker COI turnaround
- Inside CSRs freed up for renewals and servicing
- Complaints dropped by 90% inside 30 days
Why Outsourcing Works (When Finished Proper)
Most company leaders hesitate to outsource as a result of they’ve seen it carried out wrong-offshore assistants working in shared Google Sheets or needing fixed handholding.
With Selectsys, the mannequin is totally different:
- We work inside your AMS
- You get named, devoted employees
- Flat-rate pricing, no hourly clock
- We align to your inner course of, not the opposite manner round
Learn the way we help Retail Insurance coverage Companies.
FAQs
Do I would like to vary my present AMS or workflow?
No. We work inside your system (AMS360, Epic, and so forth.) and adapt to your present course of.
Are the employees full-time or project-based?
You get devoted employees assigned to your account, accessible day by day similar to inner workers.
What’s included in onboarding?
We doc your course of, run a dry run, after which go stay. Most businesses are up and working in 5–7 days.
Is there a long-term contract?
No. Month-to-month, with the primary month free for many engagements.
Can you’re employed immediately with our carriers or distributors?
Sure, if wanted. We routinely talk with carriers to acquire lacking data or resolve obtain points.
Last Ideas
Again workplace quantity shouldn’t cease you from rising your company. With Selectsys, you get a ready-to-go crew that works inside your system, understands insurance coverage, and delivers outcomes.
Able to release your inner crew? Let’s discuss.
Subjects
Companies
Occupied with Companies?
Get computerized alerts for this subject.
