Innovaccer Inc., a San Francisco-based firm that makes use of AI and analytics to assist well being techniques with inhabitants well being efforts, has acquired Story Well being, a tech-enabled platform centered on reworking specialty care from episodic to steady, digital fashions.
The acquisition, for an undisclosed sum, marks the corporate’s fourth acquisition previously two years, the corporate stated. The acquisition builds on earlier acquisitions together with Humbi AI, Cured, and Pharmacy High quality Options, extending its “Healthcare Intelligence Cloud” into agentic care augmentation.
Over the previous years, Innovaccer says, it has constructed the foundations of a totally built-in healthcare working system from knowledge unification to affected person engagement to pharmacy high quality, actuarial intelligence and, now, agentic care augmentation.
Healthcare Innovation has coated Story Well being’s partnerships with well being techniques, together with Utah’s Intermountain Well being and ChristianaChare in Delaware.
In a February 2024 interview, Kirk Garratt, M.D., medical director of the Heart for Coronary heart & Vascular Well being at ChristianaCare, and Story Well being CEO Tom Stanis spoke about their collaboration to enhance well being outcomes for sufferers residing with hypertension and coronary heart failure in Wilmington, Del.
The partnership makes use of Story Well being’s digital hybrid platform that gives sufferers with a devoted well being coach to make sure their care plan is adopted and remedy targets are achieved. Via this method, ChristianaCare stated it has been capable of deal with some well being disparities, with a big enchancment within the variety of Black sufferers adhering to prescribed doses of guideline-directed medical remedy for coronary heart failure.
Stanis, a former Google and Verily Life Sciences govt, described three components to what Story Well being gives. They constructed a know-how platform and care planning device that integrates with the digital well being document to assist clinicians plan take care of sufferers past the clinic go to, together with managing drugs for sufferers. Clinicians can see the medical knowledge from the EHR merged with knowledge from the affected person’s residence about how they’re doing. The second half is targeted on the affected person expertise to assist information them by means of all of this and remind them what they’re imagined to be doing. “It really works over SMS, over text-based communication with the affected person so they do not want a elaborate telephone or something like that,” Stanis stated.
The third half is a care extension workforce with well being coaches. These are nurses and lower-licensure professionals who’re there to assist the affected person with any boundaries they run into. “That may very well be understanding what their directions are or coping with the truth that perhaps they get to the pharmacy and discover out their meds value $900 and they do not know learn how to pay for that,” Stanis stated. “Or determining that they get labs drawn to see whether or not these meds are working. How am I going to do this?”
In contrast to the city surroundings of ChristianaCare’s sufferers, Story Well being is working in a way more rural scenario with Intermountain in six or seven states all throughout the West. “They’ve obtained great facilities of excellence in Salt Lake Metropolis, the place they do wonderful life-saving work, after which they’ve locations which are far afield of that,” Stanis stated. “It may be in the course of nowhere in Utah, so that they actually need an choice to have the ability to convey this sort of care to these sufferers who should not going to drive two or three hours to return to this middle of excellence each time they want remedy.”
With Story Well being, Innovaccer stated it’ll pioneer agentic care augmentation, the place AI brokers help specialty care groups with routine, non-clinical duties and supply steady affected person engagement between visits. The corporate stated well being coaches, working alongside AI brokers, can converse instantly with sufferers about signs and drugs adherence, monitor knowledge from distant affected person monitoring gadgets, and set off well timed interventions. By embedding this mannequin into the EHR and present workflows, Innovaccer is searching for to assist well being techniques scale specialty care capability, scale back hospitalizations, and enhance adherence with out rising clinician burden.
Story Well being might be quickly goal different specialties, together with diabetes and COPD.
“Healthcare doesn’t change by means of dashboards alone,” stated Abhinav Shashank, cofounder and CEO of Innovaccer, in a press release. “It modifications when knowledge and AI energy fully new medical fashions. Story Well being has confirmed that in specialty care; and we’re excited to convey this know-how and medical experience to our well being system prospects nationwide.”
Healthcare Innovation interviewed Shashank together with NAACOS CEO Emily Brower in Could 2025.
