Cisco Join returns to the Moon Palace Lodge and Conference Heart in sunny Cancun at present! Even after twenty years and 20 world Cisco Reside occasions, I’m nonetheless energized by the prospect to fulfill new faces, reconnect with buddies, and expertise the most recent Cisco improvements. I’m returning to Cancun this 12 months in a brand new position as chief of Buyer Expertise (CX) for the Americas – together with Latin America. I’m keen to supply contemporary insights on how Cisco may also help our clients and companions attain their greatest targets.
Cisco Join Cancun isn’t simply an occasion – it’s a showcase of our “One Cisco” technique. Right here, networking, observability, collaboration, safety, Splunk, and companies all come collectively to ship really distinctive outcomes. Our give attention to integration is about greater than know-how—it’s about creating simplicity, agility, and measurable worth for our clients in a fast-changing world.
With 3,000 attendees from throughout Latin America, the power right here is electrical. This 12 months, AI is once more on the middle of the dialog, as we discover the way it’s reworking each facet of buyer expertise. As Liz Centoni shared in her current weblog, “Agentic AI Poised to Deal with 68% of Buyer Service and Help Interactions by 2028,” 93% of world respondents imagine agentic AI will empower B2B distributors to ship extra personalised, predictive companies, and also you’ll see that innovation in motion at Cisco Join LATAM.
What to anticipate: CX Highlights at Cisco Join
- Keynotes: Don’t miss our mainstage session at 5:30pm on Monday, September 29. I’ll be becoming a member of LATAM chief Laercio Albuquerque, Emma Carpenter, Marcus Moffett, and Rob Barton to debate the pivotal position of AI in our built-in portfolio and the way it’s driving actual transformation for our clients.
- Reside Demos: Go to the CX demo pod within the Cisco Showcase to expertise firsthand how Cisco’s Simplified Providers Portfolio, Premium Help Providers, and AI-Powered Help are designed that will help you obtain higher enterprise outcomes with much less complexity.
Let’s join
From September 29 to October 1, Cancun shall be buzzing with dynamic periods, hands-on demos, and new connections. Whether or not you’re a long-time Cisco buyer or new to our neighborhood, that is your alternative to be taught, collaborate, and be impressed. Don’t miss the prospect to say hi there. I stay up for connecting and shaping the long run collectively.
