Final yr, Healthcare Innovation interviewed Brandon Burket, Orlando Well being’s vp of value-based care and inhabitants well being, about a number of new initiatives the community launched in 2024. Now the Orlando Well being Community has issued a report on progress the well being system has made on new value-based care fashions and enlargement of its supplier community in 2025, following the hospital system’s development into Florida’s East Coast and Central Alabama markets.
Since its inception in 2013, the multi-state community has generated almost $544 million in mixture financial savings for sufferers, payers, employers and taxpayers, in accordance with the Clinically Built-in Community Worth Report 2025. Final yr, the community launched a number of initiatives to reinforce look after the 350,000 sufferers it serves in Central, West and East Florida, plus Alabama, supported by greater than 9,000 multi-specialty suppliers.
Put up-discharge care
The Assist Group for Aftercare and Sources (STAR) Outpatient Facilities added places in 2025 to help sufferers all through the Central Florida area and past. The clinics, established in 2023, are designed to supply well being and wellness providers for sufferers with out a major care supplier or who can not shortly ebook a follow-up appointment after they’re discharged from a hospital, plus help with advanced pharmacy wants. The clinics, accessible by referral, have led to important reductions in hospital readmissions and pointless emergency division visits.
For senior populations, the Hospital Assist Specialist group is working within the hospital with sufferers to make sure that a follow-up appointment is confirmed upon discharge with Orlando Well being’s aligned community of suppliers, prescriptions have been delivered to a affected person’s hospital room and their Orlando Well being MyChart affected person portal has been activated to entry their medical data and talk with their healthcare suppliers.
Major care apply help for sufferers and suppliers
Orlando Well being created the Apply Assist Specialist program to supply pre-visit help to sufferers and first care practices for all scheduled wellness exams. The group conducts thorough chart opinions earlier than appointments to make sure that medical information are updated and makes use of affected person pre-screening to determine wants that may be mentioned with the supplier through the go to.
With affected person permission, Orlando Well being started utilizing an AI-powered platform in 2025 that makes use of ambient listening to generate medical notes from conversations between sufferers and suppliers throughout appointments. Past streamlining documentation, this know-how gives significant advantages for suppliers. Orlando Well being clinicians have reported spending much less time on documentation and experiencing improved medical effectivity, decreased administrative burden and mitigation of “job fatigue” that contributes to burnout. By shifting time and a spotlight again to significant affected person interactions, the platform helps stronger patient-clinician relationships and permits suppliers to ship extra personalised and attentive care. Draft notes are all the time reviewed for accuracy by the supplier earlier than being uploaded into the affected person’s digital medical report.
Orlando Well being now operates two distinct MSSP accountable care organizations (ACO), often called Orlando Well being Collaborative Care (OHCC) and Florida Medical Clinic ACO (FMC ACO), respectively. Collectively, these two entities have accomplished greater than 24 program years as of the conclusion of 2024, and each organizations had been taking part below CMS’s most superior program observe, often called the Enhanced ACO.
Regardless of coverage and a number of different programmatic headwinds, similar to latest modifications to the standard reporting requirements and benchmark setting, OHCC and FMC ACO collectively generated $14 million in monetary financial savings in opposition to targets, and each proved to ship distinctive high quality outcomes throughout all high quality domains in 2024, the group stated.
“This yr’s report displays greater than development — it showcases transformation,” stated Martin Soto, M.D., board chairperson, Orlando Well being Community, in a press release. “As our community expanded, we constructed new care fashions that allow us to proceed delivering high-quality, compassionate healthcare to sufferers within the communities we serve in collaboration with our devoted suppliers.”
