Amongst householders surveyed by the Insurance coverage Analysis Council (IRC), 88 p.c acknowledge that aerial imagery is a helpful instrument for insurers.
Practically all respondents stated they acknowledge the worth of utilizing satellite tv for pc, drone, and plane photos for early drawback detection, claims processing, and hazard identification earlier than pricey harm happens. Most additionally stated they consider aerial imaging can result in fairer pricing.
Key findings:
- 9 out of 10 respondents stated they see at the very least one profit from aerial imagery’s use in insurance coverage. Greater than half stated it results in fairer insurance coverage pricing.
- Whereas 60 p.c have some consciousness that insurers use aerial imagery, 40 p.c know little or nothing about it.
- When householders are conversant in the usage of aerial imagery for underwriting, they’re practically twice as prone to assume it makes insurance coverage pricing fairer.
- Householders fear extra about accuracy than privateness within the context of aerial imagery. Accuracy emerges as the highest particular person concern, with 31 p.c citing it as their greatest fear, in comparison with 24 p.c who cite privateness as their main concern.
Schooling and transparency are key to acceptance of this know-how, the survey discovered. Householders who have been already conversant in aerial imagery purposes have been discovered to point out persistently increased confidence ranges, larger profit recognition, and extra constructive sentiment throughout all insurance coverage makes use of. Youthful householders additionally demonstrated larger acceptance and better confidence within the know-how’s accuracy.
“Shoppers see worth in aerial imagery after they perceive the way it’s utilized in insurance coverage,” stated IRC President Pat Schmid. “Efforts to extend transparency and shopper information can bridge the boldness hole, enhance buyer belief, and assist householders notice the advantages of sooner claims, fairer pricing, and higher danger prevention.”
The IRC, like Triple-I, is an affiliate of The Institutes.
