In a client market saturated with telehealth selections, Chicago-based Rush College System for Well being has launched its personal nationwide digital care membership service known as Rush Join+ accessible at $19 monthly or $189 yearly.
Rush says the brand new service features a direct line to an actual human assistant, accessible seven days every week by stay chat or cellphone, to shortly reply questions or curate appointments, plus 24/7 digital pressing care entry nationwide.
Rush Join is the well being system’s umbrella platform for digital main care, digital pressing care, cellular app, and chatbot assist — and a brand new digital specialty care program that gives same-day or next-day entry to specialty care.
“There are various choices for digital care nowadays, however none is as complete or linked into the material of the top-quality well being system as what now we have created on our Rush Join platform,” stated Paul Casey, M.D., M.B.A., senior vice chairman and chief medical officer at Rush. “Rush Join+ is a pure extension of that platform to create a seamless, concierge-level care navigation expertise and entry to 24/7 digital pressing care wherever within the nation.”
Along with Rush Join+, the well being system says that Rush Join can expedite entry to specialty care with Rush Join Digital Specialty Care. At present accessible for eight specialties, sufferers trying to resolve issues starting from pimples to hypertension, in addition to extra non-public issues about sexual well being and weight reduction, can discover appointments accessible nearly instantly.
“Let’s say you have got a brand new concern about your coronary heart. Healthcare is already tough sufficient to navigate, and ready weeks or months to see a heart specialist usually retains sufferers from making an appointment,” defined Ben Wolfe, senior director for digital transformation, in a press release. “With Rush’s suite of digital specialty care choices, sufferers can see a supplier right now or tomorrow — offering peace of thoughts with out the wait.”
A brand new “My Rush” app — being totally rolled out to sufferers later this 12 months — brings MyChart options and entry to all Rush Join providers, appointment scheduling, care crew messaging and assist from an AI-powered assistant.
Moreover, on Rush’s newly redesigned appointment scheduling web page, sufferers are in a position to launch an AI-powered chatbot and symptom checker to search out the correct care for his or her wants and shortly entry care in just some faucets, the group stated.